Privacy Policy

Welcome to CraftedNorth ("we," "our," or "us"). Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop for modern handcrafted art from the North on our platform.

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Mailing address (for shipping and billing purposes)

Order Details

• Purchased items, preferences, and transaction history

Technical Data

• IP address

• Browser type and version

• Device type and operating system

Payment Information

• Credit/debit card details

• Billing address (for payment processing)

Usage Data

• Pages visited, time spent on our website, and services browsed

2. How We Use Your Information

We use your information to:

Provide and Enhance Services

• Process orders and manage shipping details.

• Offer personalized product recommendations.

Communicate Updates

• Send order confirmations, shipping updates, and promotional offers (with your consent).

• Notify you about changes to your orders or services.

Process Payments

• Securely handle transactions for your purchases.

Improve User Experience

• Analyze user behavior to improve website functionality and offerings.

Legal Compliance

• Comply with applicable laws and respond to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, your data may be shared with:

Service Providers

• Payment processors, hosting providers, and shipping companies.

Artisans and Creators

• Necessary details shared with artisans to fulfill custom orders or special requests.

Legal Authorities

• When required to comply with laws or protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website performance and functionality.

• Provide a personalized browsing experience.

• Track website usage for analytics and service improvement.

You can manage or disable cookies in your browser settings, but this may affect certain features.

5. Data Security

We implement industry-standard measures, including encryption, to protect your personal data. However, no online system can guarantee complete security.

6. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates to your data.

• Delete your account and associated data.

• Opt out of receiving promotional communications.

To exercise these rights, contact us at [email protected].

7. Contact Us

For questions about this Privacy Policy, contact us at: 230 Arbour Ridge Park NW, Calgary, AB T3G 4C6, Canada
Email: [email protected]Phone: +1 (613) 241-8819